Effective Date: August 27, 2026
At Dragon Works Ltd. (“we”, “our”, or “us”), we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains what information we collect, how we use it, how it may be shared, and the choices you have regarding your information.
By using our website, communicating with us, submitting an inquiry or lead form, or using our services, you acknowledge the practices described in this Privacy Policy.
Information We Collect
We may collect personal and business information that you voluntarily provide to us, including:
- Name
- Email address
- Phone number
- Company or organization name
- Property or service location
- Information about your property, project, or requested services
- Information submitted through contact forms, quote requests, advertising lead forms, surveys, or other communications
- Payment and billing information, when applicable
- Communication preferences
We may also automatically collect certain technical information when you visit our website, including:
- IP address
- Browser type
- Device information
- Pages visited
- Website usage and interaction data
- Cookies and similar technologies
How We Use Your Information
We may use your information to:
- Respond to inquiries and quote requests
- Provide estimates, assessments, products, and services
- Communicate with prospective and existing customers
- Schedule and coordinate services
- Process payments and provide invoices or receipts
- Provide customer support
- Improve our website, advertising, services, and customer experience
- Measure the effectiveness of our marketing and advertising
- Send service-related communications
- Send marketing communications where permitted by law or where consent has been provided
- Meet legal, regulatory, accounting, and business requirements
Website Analytics and Advertising
We may use third-party analytics, advertising, and marketing platforms, including Google Analytics, LinkedIn, and Meta, to understand website activity, measure advertising performance, and improve our marketing.
When you interact with our advertisements or submit information through a lead form provided by a third-party platform, such as LinkedIn or Meta, information may also be processed by that platform in accordance with its own privacy policy.
How We Share Your Information
Dragon Works Ltd. does not sell your personal information.
We may share information with trusted third-party service providers where reasonably necessary to operate our business, website, advertising, or services. These may include:
- Website hosting and technology providers
- Analytics and advertising platforms
- Email and communication providers
- Payment processors
- Accounting and business software providers
- Other service providers necessary to operate our business
We may also disclose information where required or permitted by applicable law.
Cookies
Our website may use cookies and similar technologies to improve website functionality, analyze website traffic, understand how visitors use our website, and support advertising and marketing activities.
You may control or disable cookies through your browser settings. Some website features may not function as intended if cookies are disabled.
Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, use, disclosure, alteration, or destruction.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to provide services, maintain business records, comply with legal and regulatory requirements, resolve disputes, and enforce agreements.
When information is no longer required, we may securely delete or anonymize it.
Your Privacy Rights
Subject to applicable law, you may have the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Withdraw consent where processing is based on consent
- Request deletion of certain personal information where permitted by law
- Ask questions about how your information is collected, used, or disclosed
- Opt out of marketing communications
To make a privacy-related request, please contact us using the information below.
Third-Party Websites
Our website may contain links to third-party websites or services. Dragon Works Ltd. is not responsible for the privacy practices or content of third-party websites. We encourage users to review the applicable privacy policies when visiting third-party websites or services.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our business practices, technologies, services, or legal requirements.
Any changes will be posted on this page with an updated Effective Date.
Contact Us
If you have questions about this Privacy Policy or how Dragon Works Ltd. handles personal information, please contact us:
Dragon Works Ltd.
Red Deer, Alberta, Canada
Phone: 403-550-9797
Email: info@dragonworksltd.com
Website: dragonworksltd.com